Privacy policy
Privacy Policy
1. Introduction
This Privacy Policy explains how PilotAutrement.com (hereinafter “we”, “us”, “our”) collects, uses, and protects personal data when users browse the website, place an order, or contact us.
We are committed to processing personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable French data protection laws.
2. Data Controller
The data controller is:
Avyx Group
Société par actions simplifiée (SASU)
Registered with the Paris Trade and Companies Register under number 999 342 033 R.C.S. Paris
Registered office: 60 rue François Ier, 75008 Paris, France
📧 Contact email: piloteautrement@gmail.com
3. Personal Data Collected
When a user places an order or interacts with the website, the following personal data may be collected:
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First and last name
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Email address
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Billing address
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Order details and purchase history
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Payment confirmation and transaction identifiers
⚠️ Payment data (such as credit card details) is processed directly and securely by Shopify and its payment partners.
We do not store or have access to sensitive payment information.
4. Purpose of Data Processing
Personal data is collected and processed strictly for the following purposes:
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To process and deliver digital products;
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To manage customer accounts and orders;
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To communicate with customers regarding purchases or technical issues;
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To ensure accounting, legal, and tax compliance;
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To analyze store performance using Shopify’s built-in analytics tools only.
Personal data is never sold, rented, or transferred for commercial purposes.
5. Data Hosting and Transfers
All personal data is hosted and processed by Shopify Inc., acting as a data processor.
Shopify’s infrastructure may involve data storage on servers located outside the European Union, including Canada and the United States.
These transfers are governed by appropriate safeguards in accordance with GDPR, including:
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Adequacy decisions (notably for Canada), and
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Standard Contractual Clauses where applicable.
6. Data Retention
Personal data is retained only for the duration necessary to fulfill the purposes described above, including legal and accounting obligations.
Once these obligations expire, data is either deleted or anonymized in a secure manner.
7. User Rights
In accordance with GDPR, users have the right to:
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Access their personal data;
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Request rectification of inaccurate or incomplete data;
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Request deletion of their personal data, where legally permissible;
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Request restriction of processing;
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Object to data processing in certain circumstances;
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Request data portability where applicable.
To exercise any of these rights, users may contact us at piloteautrement@gmail.com.
Requests will be processed within a reasonable timeframe and in accordance with legal requirements.
8. Cookies and Analytics
The website uses essential cookies provided by Shopify to ensure proper functionality and basic analytics (such as visits and sales statistics).
We do not use third-party tracking tools such as Google Analytics, Meta Pixel, or advertising cookies.
Users may manage or disable cookies at any time through their browser settings.
Disabling cookies may affect certain website functionalities.
9. Data Security
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
All transactions are secured using SSL encryption and trusted payment gateways provided by Shopify.
10. Updates to This Privacy Policy
This Privacy Policy may be updated to reflect legal, regulatory, or operational changes.
The most recent version will always be available on this page.
Users are encouraged to review it periodically.
11. Contact
For any questions regarding this Privacy Policy or the processing of personal data, please contact: